Frequently Asked Questions
Answer 1: 3 items:
- A voided cheque for Pre-Authorized Debit payment
- A Damage Deposit of $500
- Water supply, floor drain, and electrical at site.
Answer 2: Call a professional plumber for the water and floor drain installation, and licensed electrician for the electrical supply to site.
Answer 3: Payment only allowed by Pre-Authorized Debit. We DO NOT accept cheques or credit cards. You may be subject to a Credit Check.
Answer 4: YES. If for whatever reason your business no longer needs the Ice Machine, you must call Ice Cube Leasing to pick up the equipment. NOTE: The damage deposit will not be refunded if you cancel your lease prior to 36 months from the start date.
Answer 5: Providing power is on and water supply to the unit is good, we look after the rest – no charges to you (service charges will apply if the problem is not a part of actual Ice Machine.) Call us at 604-618-4091, Monday to Friday from 8:00 am – 4:30 pm.
Answer 6: We can take it in for recycling at no charge to you.
Answer 7: 4 options:
- Return all the equipment and your $500 damage deposit is refunded (providing there is no damage.)
- Sign a new lease with the same price with the original equipment.
- Sign a new lease with new equipment with a slight increase in cost.
- Buy the equipment at fair market value determined by Ice Cube Leasing.
Answer 8: Yes. Although 12 units are detailed on our site, several other Hoshizaki Ice Machines are available for leasing (including larger industrial ice machines). Please call us at 604-618-4091 for more details.
